TERRENCE L. HOWARD

2334 Seybert Street · Philadelphia, PA 19104

(740) 894-3146 | (678) 315-8851 · Aughow1@aol.com

 

PROJECT MANAGEMENT

 

Performance driven and service-focused professional with extensive experience in project management, and wireless intelligent network operations management. Technologically-inclined, proficient with, network and  system hardware configuration, with strong background managing all aspects of project lifecycle. Dependable and highly analytical, exercises independent judgment and decision making abilities in establishing technical standards, ensuring adherence in evaluating technology problems and creating manageable solutions. A proven leader with well-honed competencies in establishing productive relationships with all levels of individuals from diverse background, as well as leading and motivating cross-functional teams simultaneously.

 

Core Competencies

Project Management & Development · Strategic Planning · Solutions Assessment & Configuration

Risk Management · Quality Control · Process Improvement · Installations & Migrations · Troubleshooting

 

 

·              Switch Trunking, Erlang Calculation, POTS, Translations, Migration, Maintenance, and Database

·              SS7, Sigtran, ISUP, MAP, GSM, INAP, TCAP, AIN, CAS, Link Utilization

·              Alcatel TDMA HLR, Ericsson and Nortel GSM HLR, WAP, CSD, E-911, CALEA, SMS, GPRS

·              DACS Operation, Maintenance and Migration, Alcatel, Tellabs, Eastern Research, Tadiran

·              DS0, DS1, DS3 and Sonet Systems

·              LNP, LSMS, LERG, SIP, VOIP, VSAT, IMS, SMS, MWS

·              E911, ESRK, ESRD, PSAP, Trunk Testing, Toy Cell, GMLC, ALI, LMU, WLS

·              Circuit Design, ASR, DLR, FOC; 2G, 3G, TDMA, TDM, CDMA, MGW

·              MetaSolv, Remedy, Centest, NetCool and NetExpert

·              Microsoft Office, Project, Excel, Visio, Access, Power Point Presentation

 

Williams Communications                                                                                                        02/2009 - 06/2010; 02/2013 - Present

Project Manager                                                                                                        

Handle category 5e and category 6 cabling system including fiber feeder cables, copper and fiber cable splicing, coax cables and low voltage alarm cables.

·              Monitor and maintain racks, cabinets, patch panels, building paging while ensuring requested wiring installations remain compatible with existing wiring system.

·              Ensure compliance with all industry and manufacturer specifications and standards, and adherence with the company's facilities and telecommunications standard set of wiring components.

·              Adhere with current EIA/TIA-568 building telecommunications wiring standards.

·              Personnel Management

 

Cellular One (Contractor)                                                                                                                                   08/2010 - 11/2012

SS7 Implementation Engineer                                                                                   

Managed integration of Tekelec Eagle STP into the Cellular One Network. Carried out system hardware configuration, route migration, point code, link and link builds, GTT, LNP, routing and screening tables.

·              Collaborated with implementation personnel in ensuring timely installation of hardware.

·              Drafted necessary documents for project management (MOP, SOW).

·              Conducted message analysis (SCTP, ISUP, TCAP, M2PA, MAP), and integration of protocol analyzer.

         

Comcast                                                                                                                                                               10/2007 - 03/2008

Digital Voice (Contractor)                                                                                           

Handled internal circuit design from PSTN demarks to Comcast point of interface.  Performed testing and turning up new circuits in a production VOIP/SIP environment.

·              Worked with ILEC, CLEC, and IXC in designing, testing and turning up service.

·              Coordinated and implemented new features, technologies, upgrades, and patches.

·              Interfaced with internal PSTN teams on interconnect agreements, capacity management, and circuit ordering using MetaSolv for management.

·              Managed database reconciliation between Cisco 10200 BTS, MGX Gateway, Cedar Point packet switches, Tellabs Titan NGX, and Tellabs DCS 532.

·              Utilized Clli Codes, ASR, DLR, FOC orders. OC-12, OC-3, DS-3, DS1, and DS0.

 

Cox Communications (Contractor)                                                                                                                    06/2006 - 12/2006

SS7 Design Engineering                                                                                                 

Coordinated design and implementation of new technologies associated with Cox Tekelec Eagle SS7 network.  Liaised with various vendors in conducting analysis and research of new software and hardware.

·              Maintained a lab environment for testing of new devices or technologies

·              Drafted MOP and SOW while facilitating timely deployment of new elements or technologies

·              Provided 2nd level support to operations personnel in message analysis (ISUP, TCAP, M2PA, INAP, SCTP, and Sigtran).

·              Budget Preparation (Tactical)

 

Tekelec (Contractor)                                                                                                                                                10/2005 - 03/2006

Professional Services Engineer                                                                                   

Orchestrated migrations of Tekelec Eagle STP into the Telemar Brazil PSTN, as well as migrations of clients from Alcatel Fusion to Tekelec Eagle in support of Sigtran and LNP.

·              Prepared routes for migration, point code, link and link sets, GTT, routing and screening tables.

·              Performed message analysis (Sigtran, ISUP, TUP, TCAP, and M3UA), alarm monitoring, fault isolation, and E-1 migration.

·              Drafted necessary documents for project management (MOP, SOW).

 

Vero Systems (Contractor)                                                                                                                                  05/2005 - 09/2005

Routing Solution Engineer                                                                                          

Supported top tier carriers (LEC, CLEC, IXC) regarding routing solutions for cost saving. Devised routing solutions for various vendors, Alcatel, Northern Telecom, Lucent, and Sonus.

·              Implemented routing solutions into customer switch networks, ensuring cost saving using Optimal Call Routing (OCR) and Jurisdictional Call Routing (JCR).

·              Prepared necessary documents outlining MOP, SOW for client review.

 

True Positions/Andrews (Contractor)                                                                                                                    12/2004 - 04/2005

Deployment Engineer                                                                                                 

Performed full installation, maintenance, site surveys, PSAP testing as related to True Position LMU.  Conducted spectral and beacon testing as well as software downloads.

·              Ensured compliance of wireless carriers networks with E-911 technology.

·              Scheduled personnel, logistics of material and quality assurance in handling installation and acceptance testing of Andrews WLS.

·              E911, ESRK, ESRD, PSAP, Trunk Testing, Toy Cell, GMLC, ALI, WLS

 

 

True Positions (Contractor)                                                                                                                                  04/2004 - 07/2004

Field Service Manager                 

Oversaw installation of True Position LMU technology at carrier BTS locations. Managed activities of 12 field installation personnel associated with the installation of E-911

·              Coordinated scheduling, logistics of material and quality assurance testing to ensure proper installation.

·              Ordered and tracked necessary parts and equipment and ensured acceptable numbers of parts on hand.

·              E911, ESRK, ESRD, PSAP, Trunk Testing, Toy Cell, GMLC, ALI, LMU

 

Cingular (Contractor)                                                                                                                                                  02/2003 - 04/2004

Wireless Intelligent Network Analyst /NSS Engineer                                 

WIN Activities including monitoring and surveillance of all network elements including Tekelec Eagle STP/Tekelec G-Flex, LNP database, LSMS, HLR, Calea, SMS, GPRS.

·              Performed extensive message trapping and analysis of various SS7 signaling protocols using Agilent Access-7 device between network elements. (TCAP, IS-41, INAP, MAP, ISUP, SCTP)

·              Served as National Signaling Services Engineer, and coordinated migration of MSC's from TDM to Sigtran using IWOS.

 

 

OTHER RELEVANT EXPERIENCES

 

SS7 Engineer                                                            Global Crossing                                                             05/2001 - 11/2002

Manager Network Operations                                           Clarion Global Networks                                                            07/2000 - 02/2001

Senior Switch Engineer                                           Premiere Technologies                                                07/1997 - 04/2000

Senior Switch Engineer                                           Phone One (Contractor)                                                            04/1995 - 05/1996